Terms of Service

The AerLingus Vacation Store ("ALVS", "we", "our", "us") website (collectively, “The Website”). AerLingus Vacation Store is operated by DH Enterprise & Associates, a New York Corporation located at 250 Merrick Rd PO BOX 738 Rockville Centre, NY 11570. The Website is provided by us solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. Use of The Website is governed by the following Terms of Use together with our Terms and Conditions and Privacy Policy (Collectively “The Agreement”). By using the Site, whether to review information or to book travel reservations (through this Site or by telephone with our Customer Service Center), or for any other purpose, you agree to The Agreement and agree it controls any travel reservations made with us. If you do not agree with any part of The Agreement, you must not use The Website or book travel reservations with us. We reserve the right to amend The Agreement including these Terms of Use at any time without prior notice. All amended terms automatically take effect when these Terms of Use are updated. Your continued use of The Website following the posting of changes to the Terms of Use will mean you accept those changes. You are responsible to review these Terms of Use on occasion to view any changes.

Any and all statements made in these Terms of Use related to ALVS are also made on behalf of our affiliates, subsidiaries and parent companies, providers, and operators (including DH Enterprise & Associates), including all disclaimers.


You may only use and register to become a user of The Website if you are over the age of eighteen (18) and can enter into binding contracts. If you become a registered user or make a booking resulting in the creation of an account, you are responsible for maintaining the confidentiality of your passwords, login and account information. You will be responsible for all use of The Website by you, anyone using your password and login information (with or without your permission) and anyone who you allow to access your travel itineraries or booking information. All information that you provide to us must be accurate and up-to-date. It is your sole responsibility to inform us immediately of any changes to your account information. If at any time you have reason to believe that your account is no longer secure (through for example: loss, theft, identity theft, hacking, or unauthorized disclosure or use of your information or computer or mobile device used to access The Website), you are solely responsible to promptly change any and all of your Personal information that is affected.

If you decide to have messages or other communications from The Website sent directly to your mobile device, you are solely responsible for keeping us updated with your current phone number and for any charges incurred by receiving such messages. We will not be liable for information sent to a device that is associated with your outdated mobile phone number.  We will also not be liable for any additional data or other charges imposed by your cellular carrier. If you install any software or enable any service that stores information from The Website on any mobile device or computer, it is your responsibility, prior to transfer or disposal of such device, to remove your information or otherwise disable access to such software or service in order to prevent unauthorized access to your information or account.

You may only use The Website to search for legitimate travel opportunities; you may not use The Website to make any false, fraudulent or speculative reservation or any reservation in anticipation of demand. By using The Website, you agree to comply with laws that apply to the United States and your own country, including laws that apply to exporting technical data.

We, along with our corporate affiliates, the Travel Providers and other licensors, own all of the text, images, software, trademarks, service marks and other material contained on The Website. By using The Website, you hereby agree that you will not copy or transmit any of the material except if you are doing so for your personal, non-commercial use. All copyright, trademark and other proprietary rights notices presented on The Website must appear on all copies you print. Other non-ALVS product, service, or company designations on The Website belong to those respective third parties and may be mentioned in The Website for identification purposes only. You should contact the appropriate third party for more complete information regarding such designations and their registration status. Your use of and access to The Website does not grant you any license or right to use any of the marks included on The Website.

The “Content” on The Website is the copyrighted work of ALVS and/or our respective suppliers. “Content” includes, but is not limited to, all materials, information, text, graphics, images, logos, photographs, illustrations, audio clips, video clips, and audio-visual material available on the Website. You may not modify, publish, copy, transmit, transfer, sell, reproduce, create derivative works from, license, distribute, frame, hyperlink, download, repost, perform, display or in any way commercially exploit any of the content; provided, however, you may download one copy of the content for your personal, non-commercial use only, provided that you keep intact all copyright and other proprietary notices.

The Website may contain hyperlinks to websites operated by parties other than ALVS (for example to social media sites such as Facebook, Instagram, or Pinterest). Such hyperlinks are provided for your reference only. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by The Agreement of These Terms of Use. You should exercise caution and look at the privacy statement and Terms of Use applicable to the website in question. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from our Platform or other websites) is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. You agree not to create a link from any website, including any website controlled by you, to The Website.

The content and information on The Website (including, but not limited to, price and availability of travel services) as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or reservations booked through The Website, you agree not to do any of the following without The express permission:
    •   modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, reverse engineer, transfer, or sell or re-sell any information, software, products, or services obtained from or through The Website; 
    •   use this Website or its contents for any commercial purpose;
    •   access the The Website with any manual or automated process for any purpose other than your personal use or for inclusion of ALVS pages in a search index. Use of any automated system or software to extract data from The Website (“screen scraping”), for commercial or non-commercial purposes, is prohibited; 
    •   violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to The Website;
    •   take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
    •   deep—link to any portion of The Website (including, without limitation, the purchase path for any travel services) for any purpose;
    •   use any device, software or routine that interferes or attempts to interfere with the normal operation of The Website or take any action that imposes an unreasonable load on our computer or network equipment; 
    •   "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization;
    •   post or distribute any material on The Website that violates the rights of any third party or applicable law; 
    •   use The Website to collect or store personal data about others whether through data mining or any other means; 
    •   use any feature of The Website for any purpose that is unlawful, harmful, or otherwise objectionable or inappropriate, as determined by us; and
    •   use any data mining methods whatsoever and for any purposes whatever.

If your booking or account shows signs of fraud, abuse, or suspicious activity, ALVS in our sole and absolute discretion, may cancel any travel or service reservations associated with your name, email address, or account, and close any associated ALVS accounts. If you have conducted any fraudulent activity, ALVS reserves the right to take any necessary legal action and you may be liable for monetary losses to ALVS including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact ALVS Customer Service.


We (together with our officers, directors, employees, representatives, shareholders, affiliates, and providers, and parent company), to the full extent permitted by law, hereby expressly exclude any responsibility and liability for (a) any loss or damages to, or viruses that may infect, your computer equipment or other property as the result of your access to The Website, your downloading of any content from The Website or (b) any injury; death; loss; claim; act of god; accident; delay; or any direct, special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including—without limitation—lost profits or lost savings), whether based in contract, tort, strict liability or otherwise, that arise out of or is in any way connected with: (i) any use of The Website, or our content; (ii) any failure or delay (including—without limitation—the use of or inability to use any component of this Website for reservations or booking); or (iii) the performance or nonperformance by us or any Travel Provider, even if we have been advised of the possibility of damages to such parties or any other party. 

If, despite the limitation above, ALVS is found liable for any loss or damage which arises out of, or in any way connected with, any of the occurrences described above, then the liability of ALVS will in no event exceed, in the aggregate, One-Hundred Dollars (US$100.00) or the equivalent in local currency.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms found to have failed of its essential purpose. The limitations of liability provided in these Terms inure to the benefit of ALVS.

You agree to defend and indemnify ALVS and DH Enterprise & Associates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
    •   your breach of these Terms or the documents referenced herein;
    •   your violation of any law or the rights of a third party; or
    •   your use of the Platform.

If you believe that materials hosted by us infringe your copyright, please submit (or have your agent submit) to us a notice including all of the information requested below. If you fail to provide all of the requested information, we will not process your notice. You may wish to seek legal counsel prior to submitting a copyright infringement notice. You could be held liable for alleging false claims of copyright infringement.
    (a) provide your physical or electronic signature;
    (b) identify the copyrighted work that you believe is being infringed;
    (c) identify the item that you think is infringing your work and include sufficient information about where the material is located on The Website so that we can find it;
    (d) provide us with contact information, such as your address, telephone number, or email;
    (e) provide a statement that you believe in good faith that the item you have identified as infringing is not authorized by the copyright owner, its agent, or the law to be used in connection with the services; and
    (f) provide a statement that the information you provide in your notice is accurate, and that (under penalty of perjury) you are authorized to act on behalf of the copyright owner whose work is being infringed. 

Notice of claims of copyright infringement on The Website should be directed as follows:

DH Enterprise & Associates.
250 Merrick Rd
PO BOX 738
Rockville Centre, NY 11570

We reserve the right in appropriate circumstances to remove content on The Website alleged to be infringing without prior notice, and/or to terminate the accounts of users who infringe any intellectual property rights of others.

We may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) and/or, if you are a registered user, by cancelling your account and your access to your account.

Nothing contained in these Terms of Use will be deemed to constitute either party as the agent or representative of the other party, or both parties as joint venturers or partners for any purpose. You may not assign, delegate or transfer your rights or obligations under these Terms. We may assign our rights and duties under these Terms without such assignment being considered a change to the Terms and without notice to you, provided your rights under these Terms are not prejudiced. 

If we fail to act with respect to your breach or anyone else's breach on any occasion, we are not waiving our right to act with respect to future or similar breaches. If any provision of these terms and conditions shall be held unenforceable, such provision shall be struck and the remainder shall remain enforceable.

These Terms of Use and any agreement to which they apply are governed in all respects by the laws of the State of New York without regard to conflicts of law principles.  In any such action, or any action we may initiate, the prevailing party will be entitled to recover all legal expenses incurred in connection with the action, including but not limited to costs, both taxable and non-taxable, and reasonable attorney fees. To the extent permitted by law, you agree that any disputes, claims and causes of action arising out of or connected with The Website and/or these Terms, will be resolved individually, without resort to any form of class action.

Aer Lingus is a registered trademarks. All rights reserved. Aer Lingus Limited COMPANY IRELAND Dublin Airport Co Dublin IRELAND owns the copyright of all material displayed on this website. Anyone accessing this website may view and print material from this website for information purposes only. Any copyright material of this website is strictly restricted to non-commercial use only and must include this copyright notice. Aer Lingus Limited COMPANY IRELAND Dublin Airport Co Dublin IRELAND is the owner of the trademark Aer Lingus. Other trademarks and service marks displayed on this Site are the trademarks and service marks of their rightful owners.

States in which ALVS is required to hold a license to sell travel services are:

CST #2051249-40

Any questions or comments about The Website should be e-mailed to info@aerlingusvacationstore.com.

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